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FREQUENTLY ASKED QUESTIONS
Do you deliver internationally?
Yes, we deliver throughout Europe and internationally.
How long does delivery take?
Orders placed with free shipping typically arrive within 7-15 business days. Please allow approximately 12-48 hours for order quality verification, processing, and tracking information.
Do I receive a tracking number for my order?
Yes! All orders will include a tracking number. This will be automatically sent to your email address!
If you have received a shipping confirmation email with a tracking number, it means your order has been shipped.
Tracking numbers may take 2-5 business days to update, depending on the carrier.
What is the product warranty?
We offer returns within 30 days of delivery, if you feel something is wrong with your order, contact support at contact@moda-autentica.com and we will offer you a solution.
Please see the Return Policy for more details.